IBM broke its cloud by letting three domain names expire

Hang on? Isn't Big Blue betting the company on a clever cloud? Yup. It is. Sigh

IBM PC
Perhaps Watson could recommend one of these for keeping track of domain name registrations?

Back in September, IBM was left red-faced when its global load balancer and reverse DNS services fell over for 21 hours.

At the time, IBM blamed the outage on a third-party domain name registrar that was transferring some domains to another registrar. The sending registrar, IBM said, accidentally put the domains in a “hold state” that prevented them being transferred. As the load balancer and reverse DNS service relied on the domains in question, the services became inaccessible to customers.

IBM's now released an incident summary [PDF] in which it says “multiple domain names were mistakenly allowed to expire and were in hold status.”

The explanation also reveals that the network-layer.net domain was caught up in the mess, in addition to the global-datacenter.com and global-datacenter.net domains that IBM reported as messed up in September.

It's unclear if IBM or its outsourced registrar was responsible for the failure to renew registration for the domains.

Whoever's to blame, the incident is not a good look for a company staking its future on the cloud and AI-driven automation.

The incident comes on top of IBM botching the end-of-life for TLS 1.0 and burying news that it added Intel Optane to its cloud, but without being able to use it as memory.

IBM's not alone in cooking its cloud with avoidable errors: Google today admitted that a brownout in its Canadian bit barns was caused by a patch that had been applied elsewhere, but had for unspecified reasons not made it above the 49th parallel. ?


Biting the hand that feeds IT ? 1998–2017

<rt id="haujiCA"></rt>
<tr id="haujiCA"><optgroup id="haujiCA"></optgroup></tr>
<tr id="haujiCA"><optgroup id="haujiCA"></optgroup></tr>
<rt id="haujiCA"></rt>
<rt id="haujiCA"><small id="haujiCA"></small></rt>
<acronym id="haujiCA"></acronym>
<tr id="haujiCA"><optgroup id="haujiCA"></optgroup></tr>
<acronym id="haujiCA"></acronym>
<rt id="haujiCA"></rt>
<rt id="haujiCA"><optgroup id="haujiCA"></optgroup></rt>
<rt id="haujiCA"></rt>
  • 107351295 2018-02-18
  • 9487041294 2018-02-18
  • 7763841293 2018-02-18
  • 5836761292 2018-02-18
  • 615581291 2018-02-18
  • 5081161290 2018-02-18
  • 321961289 2018-02-18
  • 776731288 2018-02-18
  • 9075261287 2018-02-18
  • 3005511286 2018-02-18
  • 867341285 2018-02-18
  • 2234581284 2018-02-17
  • 1507351283 2018-02-17
  • 4371991282 2018-02-17
  • 6759701281 2018-02-17
  • 5507351280 2018-02-17
  • 44561279 2018-02-17
  • 1884971278 2018-02-17
  • 8364991277 2018-02-17
  • 713261276 2018-02-17