Misco: We're moving to the cloud after yesterday's bit barn meltdown

Good old reliable cloud

Cloud server room. Photo by Shutterstock

Reseller giant Misco has confirmed it will embark on a crash migration program to shift its infrastructure into the cloud - a day after a datacentre meltdown that froze its e-commerce front-end for six hours.

The dash to the cloud while having to maintain a creaking inhouse infrastructure illustrates the dilemma facing traditional box shifters still relying on phones, e-catalogues and their own datacentres to punt on-premise tin to their customers.

As El Reg revealed yesterday, the company’s online transactional engine shuddered to a halt around mid-morning and didn’t get back up and running for another six hours.

Talking to us, European president Simon Taylor said: “We had a server outage that caused corruption of our data centre and the reason we were down for the length of time we were was because we were rebuilding the database and didn’t want to cause customers more problems.”

The back-up server hadn’t transferred over, so the resident techies had to restore the database on a new server to ensure products' prices and the live data feed from distributors were present and correct.

Taylor said the downtime had forced the company to re-think its own IT strategy. “Moving forward we’ll be moving our infrastructure to a cloud platform so we have continuity of service and are not relying on a back-up fail over failing”.

Of course, continuity of service isn’t guaranteed in any cloud services either. Shit happens. Ask any user of Google, AWS, Microsoft et al and they’ve all experienced web issues.

Credit notes are baked into the contracts to compensate businesses for outages, but in the main they do not reflect the true cost of lost productivity, etc.

Misco is itself building a "solutions and services" business to reflect changes in the landscape, so implementing a cloud services could make for a decent test case, if done correctly. ?


Biting the hand that feeds IT ? 1998–2017

  • 305452893 2018-01-22
  • 61770892 2018-01-22
  • 59080891 2018-01-22
  • 87471890 2018-01-22
  • 79096889 2018-01-22
  • 734763888 2018-01-22
  • 455411887 2018-01-22
  • 685280886 2018-01-22
  • 615657885 2018-01-22
  • 700163884 2018-01-21
  • 866691883 2018-01-21
  • 994750882 2018-01-21
  • 92145881 2018-01-21
  • 263961880 2018-01-21
  • 5823879 2018-01-21
  • 202428878 2018-01-21
  • 235407877 2018-01-21
  • 949120876 2018-01-21
  • 530375875 2018-01-21
  • 14090874 2018-01-21